Account management basics

Email verification

The email verification experience for your Autodesk account depends on how you sign in. Verification may be managed by a third-party sign-in provider or directly by Autodesk.

When Autodesk manages verification, the process depends on the product and version you are accessing. Most current Autodesk products use a one-time passcode (OTP). Some older desktop products released before version 2023 use a verification link instead.

Third-party verification

If you sign in using a third-party provider, such as Google, that provider manages account verification.

Follow the verification process and documentation provided by your selected sign-in provider to complete account verification.

Autodesk verification

If Autodesk manages verification, we send a verification email to the email address associated with your Autodesk account.

Depending on the Autodesk product and version you are accessing, the verification email may contain:

A one-time passcode (OTP)
A verification link

Verification using a one-time passcode

Autodesk cloud products use one-time passcode (OTP) verification. Autodesk desktop products version 2023 and newer also use OTP verification.

What to expect:

Autodesk sends an email containing a one-time passcode (OTP).
Enter the OTP on the Autodesk verification screen when prompted.
After successful verification, you can continue accessing your Autodesk account or product.

Verification using a verification link

Some older Autodesk desktop products released before version 2023 use email verification links instead of OTP verification.

What to expect:

Autodesk sends a verification email containing a verification link.
Click the verification link in the email.
After successful verification, you can continue accessing your Autodesk account or product.

Did not receive the verification email

If you do not receive the verification or create your account email:

Check your junk or spam folder.
Select Resend on the verification screen (if available).
Ensure your organization allows emails from:
- noreply@signin.autodesk.com
- noreply@autodesk.com

If the issue persists, connect with us via the Autodesk Assistant in the lower right corner of your screen.