AUTODESK TRUST CENTER

Scalable and secure services

Our commitment to high availability enables our customers to enjoy the full power of Autodesk’s suite of products, services and applications.

Experiencing a product or service outage?

To check the status of an ongoing product or service outage, or to view an upcoming maintenance schedule, visit the Health Dashboard.

Our commitment to availability

Autodesk designed its services to be scalable, providing our customers with reliable, resilient, and safe applications.

Building a resilient network

We maintain separate environments for staging and production, isolated from our corporate network, where access is granted only to authorized personnel. All traffic into our production networks is denied by default and must traverse a fully redundant, fault-tolerant infrastructure.

Managing risks to availability

We developed policies and standards to ensure security, availability, and confidentiality commitments are met and routinely conduct internal and external risk assessments and audits of our cloud environment. We monitor processing capacity and usage data to manage ever-changing demand and enable additional capacity to meet our system requirements.

Learn more about our operational processes

We execute on procedures for critical activities, such as application release management, hardware and operating system upgrades, and system health monitoring.

Help us stay secure

REPORT A SECURITY INCIDENT

Help us protect our applications by reporting a security incident, bug, or vulnerability found within an Autodesk product or service.

USE GENUINE AUTODESK LICENSES

Avoid software failure, increased exposure to malware, and associated risks by using genuine Autodesk software. Visit Autodesk Genuine to learn more.