Subscription & Other Offerings

Enterprise Priority Support

Enterprise priority support

Autodesk Support Agreement and Enterprise Priority Support Benefits Terms (available for purchase with maintenance plans and subscriptions, as available; for Enterprise Priority Support purchased or renewed on or after October 1, 2015)

Support Terms and Conditions

Enterprise Priority Support Benefits Terms (English; with Support Account Manager, generally for Enterprise Priority Support purchases prior to June 28, 2016, unless otherwise agreed by Autodesk)

Enterprise Priority Support Benefits Terms (English; with Customer Success Manager, generally for Enterprise Priority Support purchased after June 28, 2016, unless otherwise agreed by Autodesk)

Autodesk Subscription with Enterprise Priority Support Terms and Conditions (for maintenance plans and subscriptions, as available; for subscription with Enterprise Priority Support purchased or renewed prior to October 1, 2015)

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Autodesk Subscription with Enterprise Priority Support Terms and Conditions.

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Designated Support Specialist Addendum for
Enterprise Priority Support purchased or renewed prior to October 1, 2015  

Designated Support Specialist Addendum (pdf - 347Kb)
Enterprise Priority Support Excluded Products (pdf - 18.5Kb)