In cases where a final end-user purchased products directly from Autodesk, Autodesk will arrange for the recovery and recycling at no additional cost.
In such cases, once the WEEE is collected, Autodesk will work with our designated suppliers to ensure the latest available technologies and methods are used to safely and efficiently recycle the products, and that as much reusable material is recovered as possible. Lastly, final waste will be disposed in the most environmentally friendly manner.
To request WEEE product pickup, please contact us. Autodesk will respond via email with a request number and information regarding which carrier will contact you for product pickup details.
By requesting this collection of end-of-life product, the customer agrees to relinquish ownership or any legal/financial claim to the equipment. The transfer of ownership will take place at the point the goods are passed to Autodesk or an agent.
After a request has been received, the Autodesk appointed carrier responsible for collecting the equipment for recycling will contact the customer to coordinate the collection of the waste product.
In cases where a final end-user purchased products directly from a reseller, the end-user should contact their reseller to arrange for the recovery and recycling of the WEEE.