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Frequently asked questions (FAQs)

  • How much does a Arnold subscription cost?

    The price of an annual Arnold subscription is - and the price of a monthly Arnold subscription is -. The price of a 3-year Arnold subscription is -.

  • What are my subscription options?

    If you’re an individual artist or small studio rendering on a local network of workstations, your best option is to get a monthly, annual, or 3-year single-user subscription from the Autodesk e-store. Upon subscribing to Arnold, you’ll be prompted to create an Autodesk Account where you can access your subscription.

    If you’re using Arnold on a render farm and require multi-user licenses, you can purchase annual and 3-year multi-user subscriptions from an authorized reseller.

    Arnold is also available for pay-per-use on the following cloud rendering platforms: AWS Thinkbox Marketplace, Microsoft Azure, Zync Render on Google Cloud Platform, and Conductor Technologies.

  • What do you mean by single user?

    With a single-user subscription, it’s now possible to simply sign in to your Autodesk Account to access and start using Arnold. Single-user subscriptions require the Autodesk license to be assigned to a single named user. Whereas multi-user access allows licenses to be shared across multiple workstations using a network license server, a single-user license can only be used by the named user. With single-user access, you need to connect to the Internet every 30 days and sign in to the software so Autodesk can verify that the subscription is still current as well as keep the software up to date. There’s an in-product reminder 3 days prior to having to reconnect.

  • How do I convert my Arnold free trial to a paid subscription?

    Launch your trial software and click Subscribe Now on the trial screen or visit the Arnold Subscribe page. When buying your subscription, enter the same email address and password combination you used to sign in to your trial. Learn more about converting a trial to a paid subscription.

  • Where can I get an Arnold perpetual license?

    Arnold software is available with a subscription only. We no longer sell perpetual licenses. Learn more about our software licensing options.

  • Which versions of Arnold can I use if I subscribe to the current version?

    Your Arnold subscription gives you access to install and use the 3 previous versions. Available downloads are listed in your Autodesk Account at manage.autodesk.com after subscribing. See also previous releases available for subscribers.

  • Can I install Arnold on multiple computers?

    With a subscription to Arnold software, you can install it on up to 3 computers or other devices. However, only the named user can sign in and use that software on a single computer at any given time. Please refer to the Software License Agreement for more information.

  • How do I stop auto-renewal or cancel my subscription?

    Sign in to manage.autodesk.com, select Billing & Orders, click Edit Payment, and turn off auto-renew. Your subscription details will then list an expiration date instead of a renewal date. Your subscription remains active until the expiration date.

What’s included in your Standard plan

Reporting:

Product usage reporting

  • See an aggregate summary of how many people are using each product and version, and the overall frequency of use.

Administration & Security:

2-step verification

  • Add another layer of security to user accounts.

Bulk import & assign

  • Upload a .csv file to add and assign a large number of users at once.

Support & Adoption Services:

8x5 live support

  • Contact an Autodesk specialist for help during your local business hours.

Collaboration:

Autodesk Drive

  • Securely store, preview, and share design data.

Shared views

  • Quickly and securely share work with stakeholders.

Click here to see full list of plan features and frequently asked questions.

System requirements

Arnold works well on most 64-bit systems.

Minimum OS requirements:

  • OSX 10.11 or later
  • Windows 7 or later, with the Visual Studio 2015 redistributable
  • Linux with at least glibc 2.12 and libstdc++ 3.4.13 (gcc 4.4.7). This is equivalent to RHEL/CentOS 6
  • CPUs need to support the SSE4.1 instruction set
  • Optix™ denoiser requires an NVidia GPU with CUDA™ Compute Capability 5.0 and above
  • Arnold GPU works on Linux and Windows and requires an NVIDIA GPU of the Turing, Volta, Pascal, or Maxwell architecture.

Available languages

  • English

Services Marketplace

Need help with training, implementation, and other support to get the most out of your software? Hiring the right qualified professional is as simple as an online search.

Visit the Autodesk Services Marketplace to find Autodesk-approved professionals to help you with:

  • Training and implementation
  • Systems integration
  • Business process and workflow optimization
  • BIM services and much more

Note: Any service contracted with providers is a direct, paid engagement between customers and providers.

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